COOKIES, TERMS & POLICES

Cookies Policy

This site uses cookies – small text files that are placed on your machine to help the site provide a better user experience. In general, cookies are used to retain user preferences, store information for things like shopping carts, and provide anonymised tracking data to third party applications like Google Analytics. As a rule, cookies will make your browsing experience better. However, you may prefer to disable cookies on this site and on others. The most effective way to do this is to disable cookies in your browser. We suggest consulting the Help section of your browser or taking a look at the About Cookies website which offers guidance for all modern browsers. All data collected in this way is non-identifiable. 

Privacy & Data Protection Policy

The Privacy Policy

This privacy policy is for the website www.numberfifteensouthwold.co.uk and is presented by Laura Gray. This privacy policy outlines the responsibilities and rights of the individuals who choose to use it.

This policy sets out different areas where user privacy is concerned and outlines the obligations, rights & requirements of the users, the website and website owners. Furthermore the way this website processes, stores and protects user data and information will also be detailed within this policy.

The Website

The website www.numberfifteensouthwold.co.uk, operated by Laura Gray, takes a proactive approach to user privacy and ensures necessary steps are taken to protect the privacy of its users throughout their visiting experience. This website complies to all UK national laws and requirements for user privacy.

The information contained in this website is for general information and for the purpose of informing customers about their booking process with Number Fifteen Southwold. The information is provided by Number Fifteen Southwold and we endeavour to keep all information up to date and correct. However, we reserve the right to revoke information upon our discretion. We make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability regarding the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk.

Through this website we present the ability for you to link to other websites which are not under the control of Number Fifteen Southwold. We have no control over the nature, content and availability of external sites linked to through Number Fifteen Southwold. The inclusion of any links does not necessarily imply a recommendation or endorse any views expressed within them.

The content on this website is protected by copyright laws.

The content on this website can’t be used for commercial purposes by others.

Contact & Communication

Users contacting www.numberfifteensouthwold.co.uk and/or its owner do so at their own discretion. Any personal information provided through contact form submissions or direct contact made to Number Fifteen Southwold via telephone, email, social media or any other communication method will remain secure within the application used by Number Fifteen Southwold to process that information. For example, by emailing Number Fifteen Southwold your email address and any information you provide on that email communication will be stored by Number Fifteen Southwold, using the secure email service provider chosen by Number Fifteen Southwold. You will also, by making this communication with Number Fifteen Southwold, be agreeing to Number Fifteen Southwold making contact with you directly for the purposes outlined in your initial communication. 

When making a booking we will ask for personal information such as your name, postal address, email address, telephone number and payment details. We may use this data to inform you about news and information we think may be of interest to you. This information may also be shared with our partner ‘Holiday House Help’ for the sole purpose of them being able to contact you in relation to your booking, if required. We will not pass your information onto any other third parties as a result of this communication. By booking with us you are deemed to have consented to the use of personal information for this purpose.

Number Fifteen Southwold will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about Number Fifteen Southwold or about third parties that we think you may find of interest.

This is by no means an entire list of your user rights in regard to receiving email marketing material. If you would like to find our more about your communication rights, please visit www.ico.org.uk. 

If you would like to remove your information after having contacted Number Fifteen Southwold in this way, please contact me directly on hello@numberfifteensouthwold.co.uk and I will remove your information within 30 days honouring the right to be forgotten under the GDPR.

External Links

This website contains links to other websites of interest and also includes a link to a third party online booking platform hosted by Airbnb. Although this website only looks to include quality, safe and relevant external links, users are advised adopt a policy of caution before clicking any external web links mentioned throughout this website. (External links are clickable text / banner / image links to other websites, similar to; www.websitename.co.uk.)

The owners of this website cannot guarantee or verify the contents of any externally linked website despite their best efforts. Users should therefore note they click on external links at their own risk and this website and its owners cannot be held liable for any damages or implications caused by visiting any external links mentioned.

Social Media Platforms

Communication, engagement and actions taken through external social media platforms that this website and its owners participate on are custom to the terms and conditions as well as the privacy policies held with each social media platform respectively.

Users are advised to use social media platforms wisely and communicate / engage upon them with due care and caution in regard to their own privacy and personal details. This website nor its owners will ever ask for personal or sensitive information through social media platforms and encourage users wishing to discuss sensitive details to contact them through primary communication channels such as by telephone or email.

This website may use social sharing buttons which help share web content directly from web pages to the social media platform in question. Users are advised before using such social sharing buttons that they do so at their own discretion and note that the social media platform may track and save your request to share a web page respectively through your social media platform account.

Shortened Links in Social Media

This website and its owners through their social media platform accounts may share web links to relevant web pages. By default some social media platforms shorten lengthy urls [web addresses].

Users are advised to take caution and good judgement before clicking any shortened urls published on social media platforms by this website and its owners. Despite the best efforts to ensure only genuine urls are published many social media platforms are prone to spam and hacking and therefore this website and its owners cannot be held liable for any damages or implications caused by visiting any shortened links.

Tracking Information & Analytics

This website uses tracking information and analytical software to review performance and assist in improving both the website and the marketing activity used to attract people to this website. This information does not carry personal details or information which could render an individual identifiable. This information is used to profile data such as the location website traffic is coming from or the pages that are most well used within the website. This information is gathered on this website by the use of cookies. When visiting this website you have the option to restrict the use of cookies for the duration of your visit by choosing to not opt into the pop up option at the bottom of the screen. Please be aware, this may cause some elements of the site to be restricted in functionality.

Access Request

If you have made contact with Number Fifteen Southwold or believe that Number Fifteen Southwold retains your data you have the right to the following:

- The right to be informed on the data held.
- The right of access to information held.
- The right to erasure of data held on you. 
- The right to restrict processing of your data.
- The right to data portability.
- The right to object.
- The right not to be subject to automated decision making including profiling of identifiable data. 

If you would like any more information on your data rights, or you think this website is in breach of your data rights you can contact www.ico.org.uk. 

Resources & Further Information

GDPR
Facebook Privacy Policy
Google Privacy Policy
Mailchimp Privacy Policy

About Number Fifteen Southwold

Number Fifteen Southwold is a sole trader business owned and managed by Laura Gray.